IMPORTANT: When Trading-in any console it must be a UK PAL version and fully working with the manufacturers guarantee security seal(s) intact. All items that are included when bought new must be present (not paperwork but controllers/TV cable/power leads/memory cards/stylus etc).

Any consoles sent to us without following the above guidelines may have their value reduced or may not be accepted at all (in which case they will be returned to the customer at their own expense or disposed of if the customer prefers).

Consoles sent in without their original boxes will have their trade-in value reduced by 15% (Unless selected as "No original outer box" at trade-in)